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 At KIM’S CREATIVE TEES, each custom order is made specifically for the customer. Due to the personalized nature of our products, all sales are final and we do not offer refunds or exchanges.

Please review all order details carefully before submitting your purchase, including:
• Sizes
• Colors
• Spelling
• Design selections
• Shipping information

Once an order has been approved and processing has begun, changes cannot be guaranteed.

If an item arrives damaged, defective, or if the wrong item was received, customers must contact us within 48 hours of delivery with photos of the issue so we can review and resolve the matter appropriately.

KIM’S CREATIVE TEES is not responsible for:
• Incorrect sizes selected by the customer
• Misspelled information provided by the customer
• Delays caused by shipping carriers
• Normal color variations due to screen settings

By placing an order with us, you acknowledge and agree to this policy.

For questions regarding your order, please contact us directly through our website or social media pages.